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Hi this is my AS ICT blog: i have made it to show my progression through my ICT course.

Monday 27 September 2010

eBay

What is eBay?


Ebay is an online marketplace where buyers and sellers come together and trade almost anything. Ebay is like an auction sytem, where people post their products on it and buyers bid on the goods to win them. Ebay has become one of the worlds largest E-commerce websites where millions and millions of people visit everyday. This popularity allows people to sell items on Ebay quite easily as someone out of the millions of people who use Ebay is bound to want your item.

Here are some of the features on eBay

Feedback

EBay has a unique feedback system, which allows buyers and sellers to post comments and feedback on their recent auction experience. Each transaction allows you to give a single rating to your trading partner either positive, negative, or neutral. You may also make comments no swearing , abuse, racial comments are allowed. Each user has a feedback score that serves as an indicator of their quality as buyers and sellers. This allows buyers to purchase items will full conifdence as they know how efficent the seller is. It is effectively your online reputation. The more positive feedback you get, the higher your score, which also eventually is visually identifiable with a star system so experienced eBayers can tell something about you at a glance. Negative feedback lowers your score, thus providing a way in which users can prevent loss of money, or being ripped off in one way or another. There is also a running percentage of positive feedbacks. Some sellers will not allow buyers below a certain feedback level, as most fraud is committed by new, or fake, buyers who will generally have little or negative feedback ratings. This excellent sytem helps keep the honest and respectable users safe.


Buyer Protection

The vast majority of eBay buyers will have no problems obtaining their product safety and quickly. However, if you don't receive your item or if it arrives significantly not as described, then you can receive the full value of your purchase (including postage) back when you pay with PayPal. This is a good feature as many people get frustrated when they don't receive what they bought and the added annoyance of not getting your money back really does put you in a  bad mood. So will the buyer protection feature on eBay you have the support if something does go wrong. Online payment service users, such as Paypal assure a buyer protection of up to £500 (this may vary) at no additional cost. For users who are not using PayPal as their mode of transaction there is the eBay Standard Purchase Protection Program which provides up to £200 coverage (less £25 processing cost) for either items that are not received or items that are not as described in the listing. The resolution process can be slow and on many transactions that fee makes it not worth doing, however it does provide essential protection for the buyers so it is worth it for expensive items of purchase.


Registration


Registration on eBay is absolutely free, and is a quick and simple process. I registered on eBay myself and found it to take about five minutes setup an account. There are three requirements for registration. You must be 18 years or older. This prevents inexperienced or under age purchases on eBay and prevents false purchases. You must provide credit card and address details, in order to join the eBay community and use it to buy and sell. 


The instructions are clear and easy to follow. Only essential details are shown and needed by eBay. This is useful as people don't have the time to enter irrelevant or unnecessary information and will be put off registering with the service.






EBay's Layout 




Good aspects of EBay



  • It is very simple to set up an account and using eBay to buy and sell products is extremely interesting and pleasant.
  • EBay offers you a large variety of products to choose from, it has millions of shops and Ebayers offering a huge range of items. 
  • eBay is fun and very entertaining. You have the most unusual items to choose from. The graphics are neat and extremely colorful. The the quirky and personal listings, you will find are quite enjoyable to explore as well. If you are interested in any sort of unusual product you can normally find it here, as it offers more than what a shop in the high street does. 
  • EBay educates on the prices of various products in the market at the current time. You can learn the price of any product at any given time online. Ebay lets you know what people are willing to pay for a given product in real time.
  • Surprisingly enough, eBay most often than not refunds their customers, should anything go wrong with the product. Most of the sellers have return policy's that they follow. Be sure to check out the seller's feedback to determine if they do what they say they are going to do in their listing.

Negative Aspects of EBay

  • You cannot be totally sure of the quality of the product you are buying. Almost all sellers will claim that their product is in excellent condition to get as much money as possible from their goods. However on delivery you will find that your product is not exactly in good condition; scratches cannot often be seen in pictures.
  • When you buy a product online, it is usually mailed to you. You cannot be guaranteed that the product will not get damaged when being sent. Especially if you are in a different country from the buyer the postage costs can be expensive, you will need to pay international charges that also cost a lot of money. Be sure to get the item insured by the seller when ever possible, to prevent loss of money and damage of the goods.
  • Buying online takes up a lot of your time even if you don't think so. Though buying on eBay is not time consuming, it isn't as much fun as spending time with friends and family in shopping towns and centres. You are also able to touch the products you want and you are able to make a more personal decision about the item as it is in front of you.
  • On the net, you can never be too careful of frauds. It calls for you to trust a perfect stranger, even if they could be reasonable you just don't know. Always check the sellers feedback and ask questions to ensure that your sales transaction is fair for both parties.


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